The authors of this study propose a survey design survey design approach that encourages researchers to consider how they can design and implement surveys more effectively using the latest web and database tools. The authors illustrate the potential of this approach with a nationwide survey, and suggest a series of questions one could consider during survey development.
Lauer, Claire, McLeod, Michael, and Blythe, Stuart. (2013). Online Survey Design and Development – A Janus-Faced Approach. Written Communication, 30, 330-357.